Order

  • GO WIRELESS customers can place order online at our website or through our phone.
  • All online purchase entails necessary entry of Area Pin Code details with the obligatory Sign-up procedure either as a Guest purchaser or as a registered GO WIRELESS member.
  • All the online submitted registration particulars will be considered correct and up-to- date. We would not be answerable for erroneous delivery depending on any out-of- date address / contact no or any other delivery specific facts.
  • All online & offline buyer will get a compulsory PHONE SMS & EMAIL ALERT (in their official registered phone and email details) stating the Order Booking Number, Billed amount & the Delivery time slot only. Consumers can abandon or amend the placed order at the singular discretion of PEN MANIAC termination policy.

Delivery

  • Products shall be delivered only on the receipt of payment (whether Cash on Delivery or Online payment).
  • We endeavor to deliver the finest quality products at all times. In case the product does not live up to the specification or quality standards, the same product will be subject to return policy.
  • GO WIRELESS customers will get  delivery within 7 working days, between 8:00 am to 08:00 pm  But this time period is subject to any unexpected or any unanticipated conditions like heavy rains, massive traffic jam, bandh / strikes etc. In such problematic situations we will attempt to communicate and try to update you on all your delivery status as far as possible.
  • We'll try to deliver the products to the intended recipient, however, we would mandatorily NOT be accountable for deliveries made to the incorrect person depending on the check-out shipping address or tele-communicated address offered to us during the placement of orders.

Purchasing Criteria & Reward Offers

  • The minimum order value should be Rupees Five Hundred & Ninety Nine (Rs 599.00) only.
  • Up to the purchase of Rs Five Hundred & Ninety Nine (Rs599/-) the delivery charges of Rupees Fifty (Rs50/-) will be charged extra.
  • There will be no delivery charges for orders valued above Rupees Six Hundred (Rs600/-) only.
  • Orders valued Rupees Three Thousand (Rs3000/-) will not be accepted for Cash against Delivery system without 30% advance payment.
  • 5% Cash Discount will be offered to the customers against full & complete advance payment.
  • Registered website members will receive a cash reward/credit balance for every recommendation of customers to our website.

   

Payments

  • Payment can be done online and also through cash on delivery.
  • In case of cash on delivery, please guarantee that someone is present at the shipping address to accept the delivery. If nobody is going to be available, please let us know via the delivery instruction option (online order) / the telephone operator (tele-order) if you want us to deliver to your neighbor or security guard. In that case, please make sure that essential arrangements are made to make the payment to us on delivery. If nobody is available or in the absence of such delivery instructions, we'll withdraw the order from our side and impose a penalty of Rs. 50/- on the subsequent order. If this is recurrent, the mobile no. and email id would be debarred.
  • In case of online payments, if you are not going to be accessible in the selected supply slot please inform us via the delivery instruction option if you want us to deliver to your neighbor or security guard.
  • If you get to know about your inaccessibility after placing the order, please let us know up to four hours before the start of the delivery slot selected by you.
  • If any product is found defective because of manufacturing fault or wrong dispatches, being reported by the customer within 24 hours, from the time of delivery, then Go Wireless will take it back, without any service charges.
  •  Customers can replace their any purchased items within 24 hours with other items, if the seal is not broken, with a service charge of Rupees One Hundred (Rs100/- only).
  • As Go Wireless is selling products as a re-seller, so it do not have the provision of refund against replacements, and, maintains credit balance against the replacement at the e-wallet, which is to be adjusted at the very next purchase.

Registration

  • When a buyer registers on the website, we take the registration as definite. The customer only gets a welcome email from our side (no confirmation email will be emailed by us).
  • All personal facts and payment information will be overseen by our Privacy policy.

Website Contents

  • Although greatest care is taken to keep the website content up-to- date, we do not assure about the correctness, relevance or completeness of any information or facts appearing on it. We are not accountable for third party contents shown on our website and have no responsibility to validate the contents.
  • All product associated pictures offered are only suggestive and for reference only. Original products may differ from the picture seen for that pertinent product in the website.
  • Values and availabilities of products are subject to alteration without any prior notice.

Others

  • Products / services offered by us are minus any warranties of any sort either spoken or inferred.
  • Courts of KOLKATA HIGH COURT shall have exclusive jurisdiction in the event of any differences.
  • Go Wireless reserves the rights to modify the terms & conditions at any given time without aforementioned notice.